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Bangalore Wine Trails logo featuring grapevine trail design, symbolizing wine discovery and wine tasting adventures

PRIVACY POLICY

INTRODUCTION

 

Our consumers are at the heart of what we do. This privacy policy (“Privacy Policy”) sets out the manner in which Bangalore Wine Trails (“BWT", “we”, “our”, “us”) collects, uses, maintains and shares information about you (“User” or “you”) through online interfaces (e.g. - websites and mobile applications) owned and controlled by us, including www.bangalorewinetrails.com (collectively referred to herein as the “Site”). Capitalized terms not defined herein shall have the same meaning as those ascribed to them in the Terms & Condition of Use of the Site published on Terms & Conditions.

 

Please read this Privacy Policy carefully to understand what we do with your information. Your use of our Site is also governed by our Terms & Conditions and our Cookie Policy. If you do not understand any aspects of our Privacy Policy, please feel free to contact us at bangalorewinetrails@gmail.com. You are free to use the Site only if you agree with our policies and practices encapsulated in this Privacy Policy, the Cookie Policy, and the Terms & Conditions.

 

APPLICABILITY OF THE POLICY

 

This Privacy Policy shall apply to all information Bangalore Wine Trails collects on the Site including but not limited to any information you upload, emails that you exchange with Bangalore Wine Trails and other Users of the Site and any information submitted by you to Bangalore Wine Trails. This Privacy Policy does not apply to, nor does Bangalore Wine Trails take any responsibility for, any information that is collected by any third party either using the Site or through any links on the Site or through any advertisements on the Site.

 

The Site may contain links, references, and content from other websites outside of our control. We have limited or no control over these websites and this Privacy Policy does not apply to such websites. We encourage you to read the privacy policy and user agreement/ terms and conditions of use of any such linked, referenced or interfacing third party websites that you enter through our Site, or otherwise.

 

NATURE OF INFORMATION COLLECTED AND MANNER OF COLLECTION

 

In the use of the Site, as you navigate through the Site, Bangalore Wine Trails may collect different types of information. Bangalore Wine Trails may collect information when you register for an account on the Site, use services offered by the Site, participate in promotional features, contests, surveys and questionnaires, post information online, enter contact details, make payments to register for events available on the Site from time to time. Bangalore Wine Trails may also collect information about searches you have done on the Site, advertisements or third party links that you have visited, any emails or other correspondence you have exchanged on the Site or with Bangalore Wine Trails.

 

This information collected by Bangalore Wine Trails could be either “Personal Information” (that is, information that could be used to identify you such as, your name, email address etc.) or “Non-Personal Information” (that is, information that cannot be used to identify you such as the web pages that you have viewed and your usage patterns).

 

Please do not include any Personal Information unless specifically requested by Bangalore Wine Trails as part of the registration or other applicable processes. You may choose not to provide any Personal Information to Bangalore Wine Trails, in which case you will not be able to use all the functionalities of the Site or receive certain services rendered pursuant to the Site.

 

You are responsible for ensuring the accuracy of the Personal Information you submit to Bangalore Wine Trails. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.

 

You understand that the information collected by Bangalore Wine Trails may be collected directly or through tracking of your usage of the Site. The usage details may include IP addresses, details of your computer equipment, browser, location, connections, any information that Bangalore Wine Trails may collect through the use of cookies and other tracking technologies. The collection of data may in most cases will be automatic. The manner in which your information is collected, used, stored or transmitted to the extent that any of the foregoing involves use of cookies is governed by our Cookie Policy available at cookie policy.

 

You may also provide information to be published or displayed or posted on the Site, or transmitted to other users of the Site or third parties. Any such information is posted or transmitted to other parties at your own risk and will not be monitored by Bangalore Wine Trails to ensure that they are compliant with applicable law. Please be aware that Bangalore Wine Trails cannot control the actions of other users of the Site with whom you may choose to share information with.

 

USER GENERATED DATA

 

Data may be generated in the form of text, photograph, video or any other format by use of the Site or by use of any services being rendered through the Site such as a visit to our winery. Please be aware that should you choose to publish, upload or host any data generated by you on the Site or through use of the Site or any other data belonging to you, all users of the Site shall have access to it. Please note that it is your responsibility to ensure that you have the appropriate rights to disclose or publish such data. It shall be your sole responsibility to ensure that any data generated and/or hosted, uploaded or published by you are compliant with the provisions of applicable law.

 

USE OF YOUR INFORMATION

 

The information that we collect on the Site will be used for the purposes of operating the Site, facilitating your use of the Site, studying user behavior and for other business purposes of Bangalore Wine Trails.

 

Except as otherwise provided herein, no Personal Information will be disclosed or shared with any third party without your express consent. Bangalore Wine Trails will not sell or rent your Personal Information to any third party.

 

Bangalore Wine Trails may use your Personal Information for the following purposes:

 

  • Marketing Communications: We may use your Personal Information to communicate with you about our content and services, and those of our associates and affiliates based on trends amongst our consumers.

  • Marketing analysis: We may use your Personal Information for internal marketing analysis, for example, to assess trends amongst our consumers or to measure the amount of traffic to our websites. 

 

You agree that your Personal Information may be used to contact you and deliver information or targeted advertisements, administrative notices and any other communication relevant to your use of the Site. Bangalore Wine Trails uses your information to customize the advertising and content accessible to you, to fulfill your requests regarding certain services, and to contact you about our special offers, events, and services you may be interested in. Bangalore Wine Trails may also use the information for analytical purposes, including but not limited to assessing usage data, usage patterns, estimate audience sizes, and other similar activities.

 

SHARING INFORMATION OF FRIEND

 

When you provide us with information regarding another individual we will send that individual only the information you specifically requested that we send. We will not send them additional information other than as directed by you. You must ensure that such other individual is above twenty-one (21) years of age.

 

DISCLOSURE OF YOUR INFORMATION

 

We may disclose any information provided by you or collected by us including your Personal Information to our agents, employees, third party advertisers, subsidiaries and affiliates, or to other third parties in the following circumstances or for the following purposes:

 

  • We need to share your information in order to provide the information or service you have requested us.

 

  • We need to share your information with certain service providers in order to attend to a grievance, resolve issues or respond to your comments, only the purposes of operating and maintaining the Site and for facilitating your use or access of our Site.

 

  • We find that you are in breach of our Terms & Conditions of Use, Privacy Policy or Cookie Policy.

 

  • We need to share your information with our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf, or to provide services to us (such as marketing and advertising, credit card and data processing, age verification, software development, website hosting and management, information technology and office services, legal, accounting, audit and other professional service providers and other services related to our business), provided such service providers and subcontractors do not collect, use, or disclose the personal information for any purpose other than to perform such functions on our behalf, to provide services to us, or as otherwise required by law.

 

  • Third parties who, in our reasonable judgment, are providing or seeking the information as your authorized or appointed legal agent.

 

  • Carefully selected third parties, including our affiliates, to send you third party marketing and promotional information that may be of interest to you if you have authorized us to send such communication to you. In such circumstances these organizations may be bound by confidentiality obligations and restrictions on the use of your personal information, such obligations or restrictions being no less onerous than the ones imposed on us by way of this Privacy Policy or Cookie Policy; or

 

  • A person or entity, including our affiliates, in the event of a sale, merger, consolidation, change in control, transfer of substantial assets, financing, reorganization, or liquidation whereby we transfer, sell, or assign to such third party information concerning your relationship with us, including without limitation, personally identifiable information that you provide and other information concerning your relationship with us.

 

By agreeing to this Privacy Policy you acknowledge that you provide us consent to share your information including any Personal Information in the manner and for the purposes as described in the foregoing paragraphs of this Privacy Policy.

 

We may disclose your information including your Personal Information without your prior consent:

 

  • to government agencies mandated under the law to obtain information including your Personal Information

 

  • to a third party if we are ordered to do so under the law for the time being in force, by a competent court having jurisdiction over us.

 

INTERNATIONAL PRIVACY RIGHTS

 

Bangalore Wine Trails, including websites directed to residents in countries and jurisdictions outside India, are operated and managed on servers located and operated within India. By using and accessing our Sites, residents and citizens of countries and jurisdictions outside of India agree and consent to the transfer to and processing of personal information on servers located in India, and that the protection of such information may be different than required under the laws of your residence or location.

 

DATA SECURITY

 

The information that you provide, subject to disclosure in accordance with this Privacy Policy and Terms of Use, shall be maintained in a safe and secure manner. We implement security practices and procedures and have a comprehensively documented information security programme and information security policies with adequate managerial, technical, operational and physical security control measures to safeguard against any non-disclosure of your Personal Information.

 

Our databases and information are stored on secure servers with appropriate firewalls owned by us or by third parties. Bangalore Wine Trails also uses standard SSL-encryption to protect data transmission.

 

As a user of the Site, you also have the responsibility to ensure data security. You should use the Site in a responsible manner. Do not share your username or password with any person. You are solely responsible for all acts done under the username you are registered under.

 

Given the nature of internet transactions, Bangalore Wine Trails does not take any responsibility for the transmission of information including the User Information you provide to the Site. Any transmission of your User Information on the internet is done at your risk. Bangalore Wine Trails does not take any responsibility for you or any third party circumventing the privacy settings or security measures contained on the Site.

 

While Bangalore Wine Trails will use all reasonable efforts to ensure that your personal information and other information submitted by you is safe and secure, it offers no representation, warranties or other assurances that the security measures are adequate, safe, foolproof or impenetrable.

 

ACCESSING AND UPDATING YOUR INFORMATION

 

You can change, alter or otherwise modify or update your information at any time by accessing the Site using your registered username and accessing your user account.

 

You may also change and/or delete any of the information you have submitted. Do note however, Bangalore Wine Trails reserves the rights to save or archive any usage information and you are not entitled to seek the deletion of the same.

 

At your request and where the law requires us to do so, we will confirm the nature and type of Personal Information that is in our possession, update or remove your information as per your request, fulfill specific opt-out requests (including requests where you previously opted in with respect to the use of your Personal Information), and/or correct any inaccuracies in such Personal Information. If you would like to unsubscribe from our communications, or from all communications about our brands, please contact us at bangalorewinetrails@gmail.com.

 

Bangalore Wine Trails at its sole discretion may permit or deny the change of any information if it is believed the same is required to observe its obligation under any applicable law.

 

AGE RESTRICTIONS

 

The Site is only intended for individuals above the age of 21 years. If you are not legally qualified to consumer or purchase alcohol (wine) under laws of the jurisdiction to which you are subject, you are not to access, view or use the Site or provide any information to Bangalore Wine Trails. If it comes to our attention that any information submitted by you, pertains to an individual who does not so qualify to consumer or purchase alcohol under applicable law, such information will be deleted without notice to you; Bangalore Wine Trails in that circumstance also reserves the right to delete your account created with the Site.

 

GRIEVANCE REDRESSAL

 

If you have any issue or grievance with respect to our Privacy Policy or with the manner in which we collect or store your information, or in any respect related to your personal information provided to us, please contact admin of the Site (www.bangalorewinetrails.com) at connect@bangalorewinetrails.com, who shall redress your grievance.

 

We will do everything we reasonably can to ensure that your grievance is attended to and addressed within a period of 30 days from the date of receipt of your grievance.

 

AMENDMENTS TO THE PRIVACY POLICY

 

This Privacy Policy is subject to change at our sole discretion. The amended Privacy Policy shall be available at Privacy Policy.

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